Job Title: Daytime Shelter Coordinator, Paso Robles

Department:  Shelter Management Team

Supervisor: Operations and Development Manager

FLSA Status: Non-Exempt

Rate: $17.00 per hour

Date: October 2021

 

Job Overview

 

Reporting to the Operations and Development Manager, The Daytime Shelter Coordinator will work closely with the Shelter Manager and other members of the ECHO Paso Robles team to meet the needs of the ECHO clients. The Daytime Shelter Coordinator, will assist in the oversight of the overall shelter program activities of the El Camino Homeless Organization facility in Paso Robles. This includes assistance with facility operations and maintenance, compliance issues, in-take and check out systems, day-to-day oversight of donations, dinner area, food pantry, laundry room, and other duties as assigned.

 

We are looking for a person who has a can-do attitude, is passionate about engaging individuals experiencing houselessness and/or has experience with this population. We are looking for someone who can work full time, Wednesday – Sunday, 7:00am – 3:30pm, with flexibility for nights.

 

Essential Duties & Responsibilities

 

1. Oversees daytime shelter activities and general operations at the shelter.

2. Checks in with Overnight Shelter Coordinators about what occurred during their shift and assists them to assure that facility is ready for operations at the beginning of each day.

3. Evaluates the condition of the shelter premises daily upon arrival for maintenance, upkeep or cleanliness and coordinates with the Shelter Manager to complete necessary tasks.

4. Oversees the entry and exit of residents from the shelter throughout the hours of operations.

5. Work with the Shelter Manager to ensure that shelter supplies are kept fully stocked and available to volunteers and residents.

6. Completes shelter laundry as needed.

7. Oversees the organization and cleanliness of the donation shed, and donation requests to ensure the needs of the shelter are met.

8. Assist residents with general requests and needs.  

9. Respond to telephone messages, requests, inquiries and routes accordingly.

10. Ensures the safety of the residents, clients, volunteers, and shelter.

11. Other duties as assigned.

 

Knowledge, Skills, Talents, & Abilities

 

1. Excellent oral and written communication skills and the ability to interact with all departments/levels of the organization and outside third parties in a highly professional manner.

2. Ability to work with diverse populations including those facing challenges in the areas of mental health, domestic violence, child welfare services and aging.

3. Excellent time-management and organizational skills with the ability to work independently and take initiative.

4. Calm demeanor; Able to work under pressure; Able to respond to a crisis situation, health or safety issue and take appropriate and immediate action.  

5. Able to maintain a high-level privacy and confidentiality of employees’, guests’ and clients’ information.

6. Knowledge of universal precautions and what constitutes a medical or situational emergency.

7. Understanding of mandated reporting laws.

8. Must be professional, flexible, friendly, and work as a team player.

9. Assume ownership for accomplishing assignments, requests and tasks.

10. Intermediate knowledge of Office Suite, including WORD, EXCEL, and PowerPoint.

 

 

Education and/or Experience

• High School Diploma/GED or equivalent experience.

• 1-2 years’ experience working for a non-profit.

 

Physical Demands

 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is usually sedentary, and frequently required to use hands to finger, handle, or feel and talk or hear. The employee is regularly required to stand; walk; reach with hands. The employee must occasionally lift and /or move up to 10 pounds and sometimes lift and/or move up to 40 pounds.

 

Work Environment  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

The Admin Offices are located upstairs, with only stairway access. Noise level varies from quiet office environment to very noisy shelter and dining hall. Variable work environment; work is conducted mostly indoors.

 

Acknowledgement

 

I acknowledge that I have read the job description and requirements for the Shelter & Program Manager position and certify that I can perform these essential functions.

 

____________________________________            ______________

Applicant/Employee Signature                                               Date

 

ECHO is an equal opportunity employer and does not unlawfully discriminate on the basis of race, creed, national origin, disability, sex, gender identity, marital status, age, or any other protected status covered by federal or state law.

 

This job description does not constitute an employment agreement between the employer and employee, and is subject to change as the needs of the employer and requirements of the job change.