Job Title: Daytime Shelter & Programs Coordinator, Paso Robles

Department: Shelter Management Team

Supervisor: Operations and Client Services Manager

Rate: $21.30- 22.30 per hour ($19.00-20.00/hr base rate + $2.30/hr Hazard Pay - must be onsite - temporary benefit)

Shift: Saturday-Wednesday, 7:30am–4:00pm

Date: August 2022

 

Job Overview

Reporting to the Operations and Client Services Manager, The Daytime Shelter and Programs Coordinator will work closely with the Shelter Management Team, which includes the Shelter Manager and Case Managers, to meet the needs of the ECHO residents and offer enrichment activities throughout the day for adults and children. The Daytime Shelter and Programs Coordinator will also assist in the oversight of the overall facility operations and maintenance, day-to-day oversight of donations, administrative duties and other duties as assigned.

 

We are looking for a person who has a can-do attitude, is passionate about engaging individuals experiencing houselessness and/or has experience with this population. We are looking for someone who can work full time, Saturday – Wednesday, 7:30am – 4:00pm, with flexibility for nights and weekends.

 

Essential Duties & Responsibilities

1. Oversees morning activities and general daytime hours of operation at the shelter.

2. Checks in with Overnight Shelter Coordinators about what occurred during their shift and assists them to ensure that facility is ready for operations at the beginning of each day.

3. Evaluates the condition of the shelter premises daily upon arrival for maintenance, upkeep or cleanliness. Will report the conditions of the shelter to the Shelter Manager and assist in completing necessary tasks.

4. Coordinate daytime programs and life skills classes to ensure they are running efficiently and effectively.

5. Create new programs as identified by staff, clients, and community as a needed resource.

6. Oversee, schedule, and recruit daytime and program volunteers. Will work closely with the Volunteer Coordinator to ensure volunteers are properly trained.

7. Ensure organization of the donation closet.

8. Oversees the entry and exit of residents from the shelter throughout the daytime hours of operations.

9. Assists with administrative needs such as organizational projects, including filing and tracking systems.

10. Maintains general office cleanliness and organization. This includes but is not limited to: organization of supply cabinets, cleanliness of office common areas, and maintaining office equipment (printers, shredder, etc.).

11. Maintains adequate inventory on all office and stationery products and order as needed.

12. Maintains accurate and complete staff meeting minutes and send them to the team prior to the following week’s team meeting.

13. Work with the Shelter Manager to ensure that shelter supplies are kept fully stocked and available to volunteers and residents. Responsible for weekly inventory and restocking of supplies.

14. Completes shelter laundry as needed.

15. Assist residents with general requests and needs.

16. Track outcomes of each program for grants and publicity. Write up client success stories and take photos of program activities for ECHO’s social media and publicity materials.

17. Acts as liaison with outside agencies.

18. Performs outreach in the community at places such as schools, churches, civic groups, etc.

19. Prepare reports and statistical documents.

20. Respond to telephone messages, requests, inquiries and routes accordingly.

21. Ensures the safety of the residents, clients, volunteers, and shelter.

22.. Other duties as assigned.

 

Other Duties and Responsibilities

1. Collaborate with other departments, taking a team approach to client relationships and advocacy whenever appropriate.

Knowledge, Skills, Talents, & Abilities

1. Excellent oral and written communication skills and the ability to interact with all departments/levels of the organization and outside third parties in a highly professional manner.

2. Ability to work with diverse populations including those facing challenges in the areas of mental health, domestic violence, child welfare services and aging.

3. Excellent time-management and organizational skills with the ability to work independently and take initiative.

4. Calm demeanor; Able to work under pressure; Able to respond to a crisis situation, health or safety issue and take appropriate and immediate action.

5. Able to maintain a high-level privacy and confidentiality of employees’, guests’ and clients’ information.

6. Knowledge of universal precautions and what constitutes a medical or situational emergency.

7. Understanding of mandated reporting laws.

8. Must be professional, flexible, friendly, and work as a team player.

9. Assume ownership for accomplishing assignments, requests and tasks.

10. Intermediate knowledge of Office Suite, including WORD, EXCEL, and PowerPoint.

Education and/or Experience

  • High School Diploma/GED or equivalent experience.

  • 1-2 years’ experience working for a non-profit.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is usually sedentary, and frequently required to use hands to finger, handle, or feel and talk or hear. The employee is regularly required to stand; walk; reach with hands. The employee must occasionally lift and /or move up to 10 pounds and sometimes lift and/or move up to 40 pounds.

 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

The Admin Offices are located upstairs, with only stairway access. Noise level varies from quiet office environment to very noisy shelter and dining hall. Variable work environment; work is conducted indoors and outdoors.

ECHO is an equal opportunity employer and does not unlawfully discriminate on the basis of race, creed, national origin, disability, sex, gender identity, marital status, age, or any other protected status covered by federal or state law.

 

This job description does not constitute an employment agreement between the employer and employee, and is subject to change as the needs of the employer and requirements of the job change.

 

Job Type: Full-time

Salary: $21.30 per hour

Benefits:

 

  • Health insurance

  • Paid time off

  • Retirement plan

 

Schedule:

 

  • 8 hour shift

 

COVID-19 considerations:

At ECHO the health and safety of our clients, volunteers, and staff are always our top priority. We maintain hygiene precautions in accordance with the latest CDC strict guidelines. We provide masks, gloves, and hand sanitizer on site.

Work Location: One location