Job Title:  Daytime Shelter & Programs Coordinator

Department:  Shelter Management Team, Atascadero

Supervisor: Associate Director

FLSA Status: Non-Exempt

Rate: $17.00/hour (+$2.30/hour Hazard Pay – must be on site to receive – temporary benefit)

Date: 2021


Job Overview


Reporting to the Associate Director, the Daytime Shelter & Programs Coordinator, will manage the overall day time shelter program activities of the El Camino Homeless Organization (ECHO), Atascadero. The Daytime Shelter & Programs Coordinator will work closely with the Shelter Management Team, which includes the Shelter Manager and Case Managers, to meet the needs of the ECHO residents and offer enrichment activities throughout the day for adults and children.

We are looking for a person who has a can-do attitude, is passionate about engaging individuals experiencing homelessness and/or has experience with this population. We are looking for someone who can work full time, Monday – Friday, 7:00am – 3:30pm, with flexibility for nights and weekends.


Essential Duties & Responsibilities


  1. Oversees morning activities and general daytime hours of operation at the shelter.

  2. Checks in with Overnight Chaperone Volunteers about what occurred during their shift.

  3. Evaluates the condition of the shelter premises daily upon arrival for maintenance, upkeep or cleanliness. Will report the conditions of the shelter to the Shelter Manager.

  4. Assists the Shelter Manager with the organization of the donation closet.

  5. Ensures that the shower clothing rack has been stocked and organized prior to the shower program.

  6. Oversees the entry and exit of residents from the shelter throughout the daytime hours of operations.

  7. Works with the Shelter Manager to ensure that shelter chores are being completed by the residents.

  8. Assist residents with general requests and needs.

  9. Coordinate daytime programs and life skills classes to ensure they are running efficiently and effectively.

  10. Oversee, schedule, and recruit daytime and program volunteers.

  11. Create new programs as identified by staff, clients, and community as a needed resource.

  12. Track outcomes of each program for grants and publicity. Write up client success stories and take photos of program activities for ECHO’s social media and publicity materials.

  13. Acts as liaison with outside agencies.

  14. Preforms outreach in the community at places such as schools, churches, civic groups, etc.  

  15. Prepare reports and statistical documents.

  16. Respond to telephone messages, requests, inquiries and routes accordingly.

  17. Ensures the safety of the residents, clients, volunteers, and shelter.

  18. Other duties as assigned.


Other Duties and Responsibilities


1. Collaborate with other departments, taking a team approach to client relationships and advocacy whenever appropriate.

3. Seasonally: Assist with the coordination of the Atascadero Winter Emergency Shelter (AWES) operations. Coordinate the recruitment, scheduling, and training of volunteers at AWES.



Knowledge, Skills, Talents, & Abilities


  1. Excellent oral and written communication skills and the ability to interact with all departments/levels of the organization and outside third parties in a highly professional manner.

  2. Ability to work with diverse populations including those facing challenges in the areas of mental health, domestic violence, child welfare services and aging.

  3. Excellent time-management and organizational skills with the ability to work independently and take initiative.

  4. Calm demeanor; Able to work under pressure; Able to respond to a crisis situation, health or safety issue and take appropriate and immediate action.  

  5. Able to maintain a high-level privacy and confidentiality of employees’, guests’ and clients’ information.

  6. Knowledge of universal precautions and what constitutes a medical or situational emergency.

  7. Understanding of mandated reporting laws.

  8. Must be professional, flexible, friendly, and work as a team player.

  9. Assume ownership for accomplishing assignments, requests and tasks.

  10. Intermediate knowledge of Office Suite, including WORD, EXCEL, and PowerPoint.


Education and/or Experience

  • High School Diploma/GED or equivalent experience.

  • 1-2 years’ experience working for a non-profit.


Physical Demands

 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this Job, the employee is usually sedentary, and frequently required to use hands to finger, handle, or feel and talk or hear. The employee is regularly required to stand; walk; reach with hands. The employee must occasionally lift and /or move up to 10 pounds and sometimes lift and/or move up to 40 pounds.

Work Environment  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The Admin Offices are located upstairs, with only stairway access. Noise level varies from quiet office environment to very noisy shelter and dining hall. Variable work environment; work is conducted mostly indoors.




I acknowledge that I have read the job description and requirements for the Office Manager position and certify that I can perform these essential functions.


____________________________________            ______________

Applicant/Employee Signature                                               Date


ECHO is an equal opportunity employer and does not unlawfully discriminate on the basis of race, creed, national origin, disability, sex, gender identity, marital status, age, or any other protected status covered by federal or state law.


This job description does not constitute an employment agreement between the employer and employee, and is subject to change as the needs of the employer and requirements of the job change.